Responsible Gaming

Our Commitment to Safe Gaming

Gambling Should Be Entertainment

At Barkers Park, we believe gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Casino games are designed with a house edge, meaning the odds always favour the operator in the long term. Only gamble with money you can afford to lose, and never chase losses.

Age Verification

In New Zealand, you must be at least 18 years old to participate in gambling activities. Barkers Park is committed to preventing underage gambling. We verify the age of all users and reserve the right to request proof of age at any time. If you are under 18, please do not use our website.

Warning Signs of Problem Gambling

If you recognise any of the following in your own behaviour, you may be developing a gambling problem:

  • Spending more money or time gambling than intended
  • Repeatedly trying to cut back or control gambling without success
  • Chasing losses by gambling more to recover money lost
  • Lying to family, friends, or others about the extent of your gambling
  • Gambling to escape problems, stress, or negative feelings
  • Borrowing money to fund gambling activities
  • Neglecting work, study, family, or personal relationships due to gambling
  • Feeling anxious, irritable, or restless when not gambling
  • Experiencing financial difficulties as a result of gambling
  • Jeopardising important relationships, job opportunities, or education

Self-Help Tools & Responsible Gaming Features

Barkers Park provides several tools to help you gamble responsibly:

  • Deposit Limits: Set a maximum amount you can deposit over a specified period (daily, weekly, or monthly)
  • Loss Limits: Set a maximum amount you are willing to lose in a given timeframe
  • Reality Checks: Receive reminders about how long you have been playing and how much you have spent
  • Self-Exclusion: Take a break from gambling by self-excluding from your account for a set period
  • Account Closure: Permanently close your account if you wish to stop gambling entirely

To access these tools, please contact our Customer Support team or log into your account settings.

Support Organizations

If you are struggling with gambling, help is available. Below are support services and organisations you can contact:

New Zealand

  • Problem Gambling Foundation (PGF): Free and confidential support for problem gambling. Call 0800 664 262 (toll-free) or visit www.problemgambling.nz
  • Gamblers Anonymous: Support meetings and peer assistance. Visit www.gamblersanonymous.org.nz
  • 1Doc3: Free online counselling service (includes gambling support). Visit www.1doc3.com

International Resources

Do You Need Help?

If you believe you have a problem with gambling, please seek help immediately. Problem gambling is a serious issue that can have devastating effects on your finances, relationships, and mental health. Support is available, and recovery is possible.

Don't hesitate to reach out to one of the organisations listed above. Counsellors are trained, confidential, and non-judgmental. Your wellbeing is important to us.

If you or someone you know is in crisis, please contact your local emergency services or a mental health crisis line.